Content documents are messages you can edit and use in different modules like email templates or interview guide introductions. Content documents are stored in categories.
We use substitution tokens for information that changes depending on the context. For example, all assessments have a subject, but the name of the subject is different for each assessment. When the substitution token %SUBJECT% is used in an email template, CompetencyCore substitutes the subject name.
Step 1. Go to administration
Click the gear icon on the top right of your screen to go to Administration.
Step 2. Open content documents
Click the expand icon beside Content in the Administration menu and choose Content Documents.
Step 3. Open a document
Point to the gear icon on the top right of the page and choose Create Content. To edit an existing document, click the plus icon beside a category in the Content index and select a document.
Step 4. Enter your content
If you're copying text from another source, use the paste icon in the toolbar to remove hidden formatting. Paste the text in the box that appears and click OK.
Step 5. Save in a category
Select a category in the Content Category drop-down and click Save.
To save it in a new category, first save the document without selecting a category. Click the gear icon on the top right of the page and choose Create Content Category. Enter a name and description and click Save. Select Unassigned Content in the Content index and select the document you just saved. Select the new category you created in the Content Category drop-down and click Save.
To delete a document or category, open the document or category, scroll to the bottom of the page, and click Delete. Keep in mind that you can’t delete categories with documents in them, so first move or delete all of the documents in the category.