Step 1. Go to assessments
Click the menu icon on the top left of your screen and click Assessments in the main menu.
Step 2. Open a folder
Select the folder where the assessment is stored.
Step 3. Choose users
Click the 3 dot icon beside the assessment and choose Users.
Step 4. Find test taker
Find the user and click their gear icon . You can only restart assessments for users who have Canceled or Completed the assessment.
Step 5. Choose restart
Click the user's gear icon and choose Restart in the drop-down. The user receives an email and a notification and the assessment appears on their "My Assessments" page again.