Step 1. Go to dispatch history
Click the menu icon on the top left of your screen. Click the expand icon beside Assessments in the main menu and choose Dispatch History.
Step 2. Select assessment
Click the Service drop-down and select Assessment.
Step 3. Select the start and end dates
This step is optional. Click the calendar icon to select the dispatch start and end dates.
Step 4. Select a search type
Select My dispatches only or All dispatches to include dispatches created by other users.
Step 5. Click search
Click the Search button below the filters. A list of assessments appear in the search results.
Step 6. Choose reopen
Point to an assessment gear icon and choose Reopen. Click OK to confirm your request.