You might be contacted by a contributor who wants to re-do a submitted survey. You can only restart a survey for participants who have already completed and submitted the survey.
Step 1. Go to surveys
Click the menu icon on the top left of your screen and click Surveys in the main menu.
Step 2. Select dispatched
Select Dispatched in the Status drop-down.
Step 3. Choose edit
Point to the survey gear icon and choose Edit.
Step 4. Find the participant
Scroll to the Participants table and find the participant you want to restart.
Step 5. Choose Restart
Point to the participant gear icon and choose Restart.