Welcome! If you're using CompetencyCore for the first time, this is a great place to get started. The first step is to go to your site. Contact your software administrator if you're not sure of the URL. It's probably http://secure.competencycore.com/name. Just replace "name" with the name of your organization.
In this article, you'll learn how to:
- Log in to your account.
- Reset your password.
- Make changes to your account.
- Log out of your account.
1 Log in
Enter your username and password and click Login. Contact your software administrator if you're not sure what your username or password is. You'll be logged into your account, or you'll see a message telling you to click the Intranet Access button if your organization uses single sign-on.
Once you've logged in, you might see this Terms & Conditions pop up. After you've read the terms and conditions, click Agree & Continue (this only shows up the first time you log in).
2 Reset password
Entering an incorrect username or password more than five times locks you out of your account. Wait for 30 minutes, and you'll be able to try again.
Can't remember your password? Click the "Forgot your password?" link above the Login button. Enter your email address and click Next. You'll receive an email with a link to the Set Password page. Your password needs to include:
- At least 1 capital letter
- At least 1 number
- At least 8 characters
You'll know your password is strong when the meter colour turns green. Remember that the longer the password, the better.
3 Make changes
Click your profile picture on the top right of your screen and choose Account to open the Contact details page. Click the profile picture area to upload a photo. If you don't upload a photo, your initials are displayed. Here are some other details you can change:
- first name
- last name
Scroll to the bottom of the page and click Save once you've finished making changes.
4 Log out
Click your profile picture on the top right of your screen and choose Logout. Your session only times out if you choose Logout here or if you close your browser.